Privacy Policy

Last updated: 9 September 2026

1. Who this policy covers

This policy explains how Meenakshi Health Care ("we", "us") handles personal information collected through meenakshihealthcare.com.

2. What we collect

• Account details — name, email address, mobile number and password (stored only as an irreversible hash).
• Order details — billing and delivery address, the items ordered, and order notes you provide.
• Payment information — handled entirely by our payment gateway. We receive only a transaction reference, the amount, and whether the payment succeeded. We never see or store your card number, CVV, UPI PIN or net-banking credentials.
• Technical data — IP address, browser type and pages visited, used to keep the site secure and working.

3. Why we use it

To process and deliver your order, provide service support and warranty assistance, send order updates, respond to enquiries, prevent fraud, and meet our legal and tax obligations.

4. Who we share it with

Only with parties who need it to complete your order: our payment gateway, delivery partners, and — where a warranty claim requires it — the equipment manufacturer or their service centre. We do not sell your personal information.

5. Health information

If you tell us about a prescription or a medical condition so that we can recommend suitable equipment, we treat that as confidential. We use it only to help with your enquiry and we do not share it for marketing.

6. Cookies

We use cookies that are necessary for the site to work — keeping you signed in and remembering your cart. If analytics are enabled, we use them only to understand which pages are useful.

7. Security

The site is served over HTTPS. Passwords are hashed, payment verification is performed server-side, and access to order data is restricted to authorised staff.

8. Your choices

You can view and correct your details in your account, unsubscribe from marketing email at any time, and ask us to delete your account. We may need to retain order and tax records for the period required by law.

9. Contact

Questions about this policy: info@meenakshihealthcare.com or 7003157165.